FAQ

Most medications can be transferred from any pharmacy in Canada.

Just visit us in person or give us a call to request a transfer. We’ll ask for:

• Your name and contact information
• The name of the pharmacy where you last filled your prescription

From there, our pharmacists will take care of the rest by contacting your previous pharmacy directly to securely transfer your prescription information.

Filling a Prescription with the Student Plan

First-time prescription at our pharmacy?
Please provide your student number when you drop off your prescription. This allows us to directly submit your claim to the Student Plan on your behalf—saving you the step of manually submitting receipts. Without your student number, we cannot send your claim for coverage.

Check Your Student Plan Enrollment
Before filling, confirm that you are still enrolled in the Student Plan.

• If you’re no longer a full-time student, or if most of your classes are clinical rotations or online, you may no longer be covered.
• You can verify enrollment by checking your tuition statement for the plan fee or by contacting the Student Plan office.
• The pharmacy may be able to see if your coverage has ended, but we will not have details about why it was terminated.

If Your Prescription Isn’t Automatically Covered
If you are enrolled but your medication isn’t covered, you may be eligible for a Student Plan Drug Exception.

• In some cases, we may ask you to complete a Drug Exception Request form when you pick up your prescription.
• If you’re unsure whether your medication qualifies, you can ask us or the Student Plan office for a form.

Drug Exception Application Process

• Once submitted, the Student Plan typically takes 2–6 weeks to review your application.
• If approved, you’ll receive an email confirmation from the plan.
• You can then submit your receipt for reimbursement.

Most approvals last one year. Your approval email will include the expiry date.

Special Support Program

The Special Support Program is funded by the Saskatchewan provincial government and is available to anyone with a valid Saskatchewan Health card. It provides prescription drug coverage based on financial need.

👉 For full details or to apply, visit the Special Support Program website.

Why Apply?
Here are 5 reasons you may want to consider applying:

1. Affordable coverage for students. Many students qualify for significant support due to lower income. Once you turn 18, eligibility is based on your income—not your parents’. The lower your income and the higher your drug costs, the more coverage you may receive.
2. Wide medication coverage. Most (though not all) prescription drugs are included under the program.
3. Stack savings with your current plan. You can combine Special Support with the Student Plan or another private plan for even more savings. For example: If your prescription costs $100/month and your Student Plan covers 80%, you normally pay $20. If you are assessed with 90% Special Support coverage, your out-of-pocket cost could drop to just $2/month. 
4. Automatic yearly reassessment. If you apply using Side A of the form, your coverage will be reassessed automatically each year, as long as you continue living in Saskatchewan and filing your taxes.
5. May be required by your private plan. Some private insurance providers require you to apply to Special Support as part of their policy.

How to Apply for the Special Support Program

Step 1: Complete the Application Form

• Side A: Use this if you file income tax. Provide a copy of your Notice of Assessment or the first 4 pages of your income tax return.
  • ✅ If you continue to live in Saskatchewan and file taxes each year, your coverage will be automatically reassessed annually based on your income and drug costs.
• Side B:Use this if you did not file income tax. Provide documents that show your income (e.g., T4s, scholarship or pension information).
  • You may also submit your last 3 months of bank statements with a letter explaining your annual income.
  • ❗ With Side B, you must re-apply every year to keep coverage.

Step 2: Submit Your Application. 
Send your completed form and income documents to Saskatchewan Health by:

• Email
• Mail
• Or bring it to our pharmacy and we can fax it for you

(You’ll find Saskatchewan Health’s mailing address and email at the top right corner of the application form.)

Step 3: Wait for Your Coverage Letter

• Processing usually takes about 4–8 weeks.
• You will receive a letter in the mail from Saskatchewan Health outlining your coverage.
• Coverage is automatically linked to your health card and applied at the pharmacy when filling prescriptions.
• If you need your application reviewed urgently, please speak to one of our pharmacists.

Step 4: Provide a Copy to Your Insurance Plan (if required)

• If the Student Plan requested your application, bring your letter to their office (next to the pharmacy) or send it by email/fax.
• If another private insurer requested it, submit the letter to them directly.

Let us know. You may qualify for extra support through government programs such as the Saskatchewan Health Special Support Program, or through manufacturer assistance programs.

We’re here to help you explore your options.

Free Local Prescription Delivery – Saskatoon

We’re happy to offer free prescription delivery within Saskatoon. Deliveries are handled by our own pharmacy staff or through a local Saskatoon prescription medication courier service.

You can request delivery when you:

• Refill your prescriptions on our website or through the Your Health app
• Leave a message on our pharmacy phone system
• Call and speak with our pharmacy team

Where we deliver:
We can deliver prescriptions to your home or workplace. For your safety and privacy:

• You must be available to receive your prescription
• Some medications may require you to sign on delivery or show photo ID
• If someone else will accept your prescription, please contact us in advance to provide consent

Payment options: If your prescription has a charge or co-pay, you can pay by e-transfer or speak with our staff to arrange credit card payment.

You’re welcome to speak with our Pharmacy Manager, Janna, or any of our pharmacists or pharmacy staff. If you’d like to connect directly with our Pharmacy Owner, you can leave a message with our team or email carla@campusmedicineshoppe.ca